Returns & Exchanges
At Boutique Jacques International, we are committed to ensuring you are completely satisfied with your luxury fashion purchase. If your selection is not the perfect fit, we offer a seamless return and exchange process within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the unworn garments with original tags attached into the original shipping box or a similar secure mailer.
Affix the Shipping Label
Print the prepaid return shipping label provided via email and securely attach it to the outside of your package, ensuring old labels are covered.
Drop Off and Track
Hand your package to the designated courier service and retain your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing